So you bought a PTZ camera and you are unsure why it does not work properly or if you have the baud rate set correctly. Depending on what type of PTZ control you have will dictate what baud rate you set it to. The baud rate is the address setting and speed at which communication occurs between your security camera and your PTZ controller or security DVR. We have some pictures that will help guide you on how to locate where the DIP-switches are on your PTZ camera's brain and how to set them. Below is the first step.

The first step is to remove the PTZ camera's protective dome. You can do this with an Allen wrench. The screw is usually located on the side of most PTZ cameras. Next, you need to remove the camera from the top-outer-shell. There are three screws that hold the brain of the camera in place. This will require a Philips head screwdriver. Be careful when you take it off. There are a series of wires and a ribbon-style cable connected to the camera's integrated circuit board. You don't want any of these to detach!

Once you have it off, look at the image below and you will see where the red circle surrounds a group of small, white blocks. This is where you will locate the "dip-switches" to set the right or desired baud-rate. A baud rate is an address to where you have a speed of communication from your DVR to your camera. Some PTZ and keyboard or DVR combinations require different addresses. Make sure you check your DVR manual and keyboard manual for the right settings.

Now you know where you find your dip-switch settings for baud rate control and protocol. These are both necessary in order to get your PTZ security camera to function properly with your security DVR or PTZ keyboard controller. If you have any additional questions or you are lost, call our toll-free number and press option three to talk to a CCTV technical support person.